Privacy Policy

What information do I collect?

Information provided by you:

You provide me with some personally identifiable information when you:

  • register for an account;
  • order products;
  • request customer support or send me any other communication;

This information might include your name or business name, email address, billing address, shipping address, phone number and Paypal email address. You might also provide me with this information about other people if you are sending an order to someone else.

Why do I collect this?

I use the personally identifiable information you provide to:

  • provide the features and functionality of this website;
  • fulfill your orders;
  • communicate with you about the status of your orders and other inquiries;
  • for internal business purposes (such as data analysis, tax returns and audits);

I use your email address to communicate with you about your account and to send you order notification emails. 

Information from website browsers

If you are just browsing the website, I collect the same basic information that most websites collect. I use common internet technologies, such as cookies and web server logs. This is collected from everybody who visits the website, whether they have an account or not.

The information I collect about all visitors to my website includes the visitor’s browser type, language preference, referring site, additional websites requested, and the date and time of each visitor request. I also collect potentially personally-identifying information like Internet Protocol (IP) addresses.

Why do I collect this?

I collect this information to better understand how my website visitors use the site, and to monitor and protect the security of the website.

Information I do not collect

I do not collect your credit card numbers - payment is processed through Paypal and I do not have access to your payment details. 

Cookies

I use cookies to keep you logged in, store your shopping cart contents and remember your preferences.

A cookie is a small piece of text that my web server stores on your computer or mobile device, which your browser sends to me when you return to the site. Cookies do not necessarily identify you if you are just visiting this website; however, a cookie may store a unique identifier for each logged in user. The cookies are essential for the operation of the website, or are used for performance or functionality. By using this website, you agree that I can place these types of cookies on your computer or device. If you disable your browser or device’s ability to accept cookies, you will not be able to log in or use the shopping cart. 

How I secure your information

I take all measures reasonably necessary to protect User Personal Information from unauthorised access, alteration, or destruction; maintain data accuracy; and help ensure the appropriate use of User Personal Information. I follow generally accepted industry standards to protect the personal information submitted to me, both during transmission and once I receive it.

No method of transmission, or method of electronic storage, is 100% secure. Therefore, I cannot guarantee its absolute security.

Data Retention and Deletion

I will retain User Personal Information for as long as your account is active or as needed to provide you services.

I may retain certain User Personal Information indefinitely, unless you delete it or request its deletion. For example, I don’t automatically delete inactive user accounts, so unless you choose to delete your account, I will retain your account information indefinitely.

If you would like to cancel your account or delete your User Personal Information, you may do so in your user profile, or request it be deleted by me. I will retain and use your information as necessary to comply with my legal obligations, resolve disputes, and enforce agreements, but barring legal requirements, I will delete your full profile (within reason) within 30 days.